Privacy Policy
Last updated: April 30, 2026IntroductionWelcome to ChipCounts. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our service.
Information We CollectWe collect information that you provide directly to us, including:
• Account information (email, username, profile details)• Content you create, upload, or share through our service• Communications with us• Usage data and analytics
How We Use Your InformationWe use the information we collect to:
• Provide, maintain, and improve our services• Process your transactions and send related information• Send you technical notices and support messages• Respond to your comments and questions• Monitor and analyze trends, usage, and activities
Data SecurityWe implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Your RightsYou have the right to:
• Access your personal data• Correct inaccurate data• Request deletion of your data• Object to processing of your data• Request data portability
Cookies and TrackingWe use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party ServicesWe may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf.Current sub-processors (the third parties that may process your personal data on our behalf):
• Resend (USA) — transactional email delivery.• PostHog (USA) — product analytics; only after explicit consent via the cookie banner.• Sentry (USA) — error and performance monitoring; sampled at 5%.• Cloudflare R2 (Cloudflare global edge) — image and video storage.• Backblaze B2 (USA) — image and video storage backup.• Expo Push Notifications (USA) — push delivery to iOS/Android.
Data transfers to the United States rely on the EU-US Data Privacy Framework or Standard Contractual Clauses, depending on the sub-processor's certification. We update this list when sub-processors change.Age RequirementChipCounts is intended for adults aged 18 or older. The service is poker-adjacent and the legal gambling age in Denmark — and most of the markets we serve — is 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can remove the account.
Changes to This PolicyWe may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact UsIf you have any questions about this privacy policy, please contact us at admin@chipcounts.io.